Today, more and more workers do their jobs via a computer. As most computer-based workers know, getting into (and out of) the programs and/or applications necessary to do your job can be time-consuming. What you may not know, however, is that the time spent waiting on a computer could be time that’s compensable under the Fair Labor Standards Act. Whether you’re an employee or an employer, a knowledgeable Atlanta wage and hour lawyer can help you assess your situation for compliance with the law.
While not from here in Georgia, a recent FLSA case regarding computer-based workers shows how employees can be owed pay for these log-in and log-out times. The case pitted a group of Las Vegas-based customer service call center agents against their employer.
The employer required the call center agents first to log into the employer’s timekeeping program before logging into any other work-related programs. Allegedly, due to a series of variables, this process of reaching the timekeeping program could take as much as 20 minutes, with the average time ranging somewhere between seven and 12 minutes.