These days, ads for artificial intelligence-related programs and applications seem to be everywhere. AI has the potential to do many beneficial things like making workplaces more efficient and safer. It also has the possibility of negative impacts, including in the area of employment law. The U.S. Department of Labor’s Wage and Hour Division (WHD) recently released a publication warning of ways that AI can lead employers into violations of the Fair Labor Standards Act. Whether or not they are tied to AI, an experienced Atlanta wage and hour lawyer can provide very human answers to all your questions about FLSA compliance.
The WHD’s recent publication, Field Assistance Bulletin No. 2024-1, looked at ways AI could lead an employer into non-compliance. The first area the division discussed was AI productivity monitors.
Modern AI technology can monitor workers “in real time,” using metrics like website browsing, the number of computer keystrokes or mouse clicks, or eye movements (via webcam,) to ascertain an employee’s activity and productivity levels. While employers may use this technology and these metrics to assess employees’ diligence and productivity, those determinations do not necessarily govern how the law calculates workers’ hours worked.