Articles Posted in Portal-To-Portal Act

Workers can encounter many forms of misconduct that amount to violations of the Fair Labor Standards Act. One of these issues relates to work performed off the clock. Whether you are an employee or an employer, if you have questions about unpaid hours and the FLSA, be sure to get in touch with an experienced Atlanta wage and hour lawyer to understand thoroughly your rights and responsibilities.

A major insurance company — whose CGI mascot is widely popular and seemingly ubiquitous on some television sports broadcasts — has found itself accused of multiple FLSA violations in the last few years, with the most recent action proceeding just to our south in the Middle District of Georgia federal court.

The employees were sales representatives who worked in the insurer’s call center in Macon. They alleged that the employer improperly forced them to perform essential job-related tasks before or after hours or during breaks, including booting up and shutting down their computers, responding to emails during meal periods, and staying late if their computer terminals malfunctioned during the day.

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An internet meme about lawyers mines humor from the frequency with which attorneys answer questions with “It depends.” Truthfully, “it depends” very often is the right answer, as many legal disputes that appear similar may yield vastly differing results depending on any number of (or sometimes just a few) key factual distinctions. A reply of “it depends” reflects the many wrinkles and nuances within areas of the law, and that includes wage-and-hour law. That’s why, if you have questions about whether something is or is not compensable time under the Fair Labor Standards Act, it is wise to seek out knowledgeable answers from an experienced Atlanta wage-and-hour lawyer.

As a case in point, we can compare and contrast two cases regarding the compensability of time spent donning and removal of safety gear.

In the more recent unpaid hours dispute, the workers were a group of rig hands who worked for an oil company in Pennsylvania. As part of its set of safety rules, the employer required its rig hands to put on “flame-retardant coveralls, steel-toed boots, hard hats, safety glasses, gloves, and earplugs.”

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Today, more and more workers do their jobs via a computer. As most computer-based workers know, getting into (and out of) the programs and/or applications necessary to do your job can be time-consuming. What you may not know, however, is that the time spent waiting on a computer could be time that’s compensable under the Fair Labor Standards Act. Whether you’re an employee or an employer, a knowledgeable Atlanta wage and hour lawyer can help you assess your situation for compliance with the law.

While not from here in Georgia, a recent FLSA case regarding computer-based workers shows how employees can be owed pay for these log-in and log-out times. The case pitted a group of Las Vegas-based customer service call center agents against their employer.

The employer required the call center agents first to log into the employer’s timekeeping program before logging into any other work-related programs. Allegedly, due to a series of variables, this process of reaching the timekeeping program could take as much as 20 minutes, with the average time ranging somewhere between seven and 12 minutes.

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